Place of Origin |
Guangdong China (Mainland) |
Brand Name |
KEMEI |
Model Number |
COME800-R02 |
TelephoneRecordingBox COME800-R02 1.Summary COME800R-02telephonerecordingsystem,itcanconnects2telephonelines.AndanUSBcable connectsitwiththecomputer,savingthecallin&calloutnumberintheharddiscbyCOME800 software,availabletomultiplerecordingssearch.ItisqualifiedunderCE,FCCCertifications. 2.MainFunctions Thiscallrecordingsystemcanrecordsthetalkofnormaltelephone,extension,ISDN,trunketc.timely. RecordLoop:circularrecordaccordingtotheappointedspace,cleartheoldestrecordingautomatically. TimingRecord:youcanpresettherecordingtime,recordingonlyintheappointedperiod.Alsocanrecordswholeday. FreeRecord:youcansetthesystemtorememberssomenumbers,thentheappointedcallerstalkwillnotberecorded. CallMonitor:searchanychannel’srecordbyyourcomputerortheinternet. RecordSearch:youcancheckorplaybackanyrecordingfilesasyoulike. ParallelOperation:availabletorecord&searchatthesametime. RemoteControl:easytomanagethedeviceandplayorsearchtherecordingsbytheinternet. UsersAuthority:managetheusersauthoritiesbyclassification. Security:passwordprivilegemanagement,keepingthesecrecy. QuickSearch:youcansearchorprintthechannelnumber,calldate,telephonenumberetc. PrintingFunction:list,gather,group,printthequeryresults. OperatedLogger:thesystemhasacompleteoperationlogger,recordingalltheoperations. 3.Properties&Characters AvailabletoDoubleMode(DTMF&FSK)callerIDdisplay. USBharddiscworkstateindication. USB2.0interface,don'tneedtheexternalpower,availabletohot-plugging. Record/playinAGC(automaticgaincontrol)model,makesuretheduplexvolumebalance. AllcompressedinWAV/VC2,high-fidelitysoundreproduction,1Gharddisccansaves175hoursrecordings. Whentheharddischasnotenoughspace,thesystemwillcleartheoldestrecordingstomakesurethenormaldailyrunofthesystem. Threewaysforrecording: •VoltageControl:recordaccordingtothechangeofthevoltage,thatmeansstarttorecordwhenyouanswer,stopwhenyouhangoff. •AudioControl:recordaccordingtotestingtheaudiosignals,likesintercom,soundpick-up. •KeyControl:controltherecordbykey,youcanstartorstoptherecordaswhatyouneed. 4.TechnicalParameters Model:COME800-R02 Interface:USB2.0 Impedance:HighImpedance>100Kohms SNR(signalnoiseratio):50dB FrequencyResponse:300Hz—3400HZ DataAcquisitionRate:12.5Kbit/1seachchannel,thevoicecabbecompressedby5times. AST(averageseektime):39MS PowerConsumption:150WMAX Temperature:+5°C—+40°C Humidity:5%—85% 5.HardwareConditions •OperationSystem:WIN98/ME/2000/XP/2003 •CPU:Celeron800atleast •HardDisc(Drive):1GBatleast,20Gwillbepreferred. •ComputerMemory:128Morabove •Monitor:VGAwillbebetter,800*600resolution. 6.TypicalApplications CTIcallcenter CustomerServiceandComplaintCenter TravelAgentorTravelWebsite TelephoneBookingCenter/Hotline FinancialConsultantServiceCenter CRM(customerrelationshipmanagement)Department LogisticsIndustry HotelorBusinessCenter VIPManagement PoliceBureau,Bank,AirlineCompany,Railway,ElectricityAdministrativeDepartmentetc.